Your Best Defense Against Fraud.
At Harvester Financial, we are serious about protecting you from fraudulent activity on your accounts. That’s why we’ve strengthened our defenses with Automated Fraud Alerts, a new, automated system that can identify threats faster, notify you sooner and equip you with the tools you need to take immediate action against fraud.
Previously, you would have only received a personal call from a live agent if fraud was suspected. The new system allows you to receive an automated call that easily walks you through reviewing suspicious activity on your card. You may also receive Automated Fraud Alerts text messages on your mobile phone. We will also send a fraud alert via email. The best part - if you already have a mobile phone number on file you'll be automatically enrolled to receive alerts!
Our new automated system includes:
When suspicious activity has been detected on your account, we don’t wait for an agent to dial your number – our automated system will contact you by text, phone or email.
Take action the second you receive your alert – by texting the provided command word or interacting with the automated system on the phone; simply follow the instructions to answer questions regarding your recent card activity.
Live agents are ready to assist you at any time to ensure you receive the best defense exactly when you need it.
Call or stop by a branch location to review or update your contact information to make sure you receive important fraud alerts about your account.