Accessibility Statement

Harvester Financial Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us by calling 1-317-352-0455 or emailing us at info@harvesterfcu.org.

Accessibility Assistance

If you have difficulty using or accessing any element of this website, please feel free to call us at 1-317-352-0455 or email us at info@harvesterfcu.org and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for your consistent with applicable law (for example, through telephone support). Harvester Financial Credit Union is committed to providing a positive experience to all of our members, and we strive to promote accessibility and inclusion. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your visit to Harvester Financial Credit Union’s website a successful and enjoyable experience.

Actions

Harvester Financial Credit Union is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website. Our goal is to meet or exceed applicable standards.

Ongoing Effort

We are proud of the efforts that we have completed and that are in progress to ensure that our website and mobile site are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website to the same level of overall web accessibility.

Feedback

Please contact us by calling 1-317-352-0455 or emailing us at info@harvesterfcu.org if you have any feedback or suggestions as to how we could improve the accessibility of this website.

Language Assistance

Harvester Financial Credit Union is dedicated to fostering financial inclusion and community development. This plan focuses on providing equitable access to financial resources for individuals with limited English proficiency (LEP).

Introduction: Acknowledging the potential diversity of the linguistic landscape, Harvester Financial Credit Union underscores the significance of linguistic accessibility. This plan emphasizes our commitment to serving all members of our community, irrespective of language proficiency. The purpose of this Language Access Plan is to make reasonable efforts to eliminate or reduce English proficiency as a barrier to accessing Harvester Financial Credit Union products, services, and programs.

III. Language Assistance Policy:

Harvester Financial Credit Union affirms its commitment to language assistance, ensuring that LEP individuals have equal access to financial services. This commitment aligns with the principles of Title VI of the Civil Rights Act of 1964, emphasizing nondiscrimination in programs and activities receiving federal financial assistance.

Harvester Financial Credit Union employees shall take reasonable steps to provide LEP individuals with meaningful access to all products, services, and programs offered by Harvester Financial Credit Union.

This policy is based on the principle that it is the responsibility of Harvester Financial Credit Union and not the LEP person to take reasonable steps to ensure that communications between Harvester Financial Credit Union and the LEP person are not impaired as a result of the limited English proficiency of the individual.

Harvester Financial Credit Union staff shall take reasonable steps to effectively inform the public of the availability of language accessible programs and activities.

Identification of Language Needs: To identify language needs, Harvester Financial Credit Union reviews census data, and reviews our communities and our membership to tracks language preferences of members. This proactive approach enables us to tailor our language assistance services to the unique needs of our communities.

 

Language Assistance Services:

Harvester Financial Credit Union will provide the following language assistance services, with a primary focus on Spanish:

Translation Services:

ATM transactions are offered in English and Spanish.

Key development services documents such as financial education materials are primarily in English but can be translated as needed.

Key documents, such as applications, disclosures, and marketing materials will be translated as needed.

Interpretation Services: Harvester Financial Credit Union currently has 1 employee who can interpret the following languages for LEP persons, those include: Spanish.

Implementation Plan:

To seamlessly integrate language assistance services into our operations, Harvester Financial Credit Union will:

Staff Responsibilities:

Designate specific staff members responsible for language assistance services.

Management will oversee the implementation and maintenance of language services.

Feedback Mechanism:

Establish a system for collecting feedback on language services.

Regularly assess and improve language assistance efforts based on community input.

VII. Monitoring and Evaluation:

Harvester Financial Credit Union will employ regular assessments and feedback analysis to monitor the effectiveness of language assistance services. The results will inform adjustments to the plan to better meet the needs of any LEP persons.

Compliance and Reporting: To ensure compliance with applicable laws and regulations, Harvester Financial Credit Union will maintain thorough records of language assistance activities and provide timely reports to the CDFI Fund and other regulatory bodies.

Harvester Financial Credit Union is dedicated to promoting financial inclusion through linguistic accessibility, primarily for the Spanish-speaking community. We believe that the successful implementation of this Language Assistance Plan will contribute to building a more inclusive and thriving community.